Shipping Information
Thank you for choosing Gedeon Omwoyo as your wholesale supplier. We are committed to providing you with a seamless and efficient shipping experience. Please review our shipping policy below for both domestic (within the Kenya) and international shipments.
Domestic Shipping (Within the Kenya)
Processing Time: Orders are typically processed within 1-2 business days from the date of purchase. During high demand periods, processing times may be slightly extended, but we will strive to get your order ready as quickly as possible.
Shipping Methods: We offer the following shipping options for domestic orders:
- Standard Shipping (3-7 business days)
- Expedited Shipping (2-3 business days)
- Overnight Shipping (1 business day)
Shipping Costs: Shipping costs are calculated based on the total weight of your order and the selected shipping method. You will see the shipping cost during the checkout process before finalizing your order.
Tracking Information: Once your order has been shipped, you will receive a confirmation email with a tracking number. This tracking number will allow you to monitor the progress of your shipment until it arrives at the provided shipping address.
International Shipping:
Processing Time: International orders are typically processed within 2-3 business days from the date of purchase. Complex international shipments may require additional processing time.
Shipping Methods: We offer the following international shipping options:
- International Standard Shipping (10-20 business days)
- International Expedited Shipping (5-10 business days)
- International Express Shipping (3-5 business days)
Shipping Costs: International shipping costs are based on the destination country, the total weight of the order, and the chosen shipping method. Please note that customs duties, taxes, and fees may be applicable and are the responsibility of the customer.
Customs and Import Fees: For international orders, any customs duties, taxes, or import fees imposed by the destination country are the responsibility of the recipient. Gedeon Omwoyo is not responsible for any additional charges incurred during customs clearance.
Tracking Information: International orders will receive a tracking number via email once the order has been shipped. Please note that tracking information may be limited for certain destination countries.
For any questions or concerns regarding shipping, please feel free to contact our customer service team at LazoneFreewolfuRLpL@gmail.com. We are here to assist you.